Privacy Notice

Manitoulin Coffee Company knows that you care how information about you is used and shared. We appreciate your trust that we will use your information carefully and sensibly. This notice describes our privacy policy. By visiting Manitoulin Coffee Company, you are accepting the practices described in this Privacy Notice.

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your Web browser. These enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the Manitoulin Coffee Company coolest features, and we recommend that you leave them turned on when visiting our site.

To learn more about cookies please visit The Unofficial Cookie FAQ.

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain other types of information when your Web browser accesses Manitoulin Coffee Company.

Examples of the other information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

A number of companies offer utilities designed to help you visit Web sites anonymously although we will not be able to provide you with a personalized experience at Manitoulin Coffee Company if we cannot recognize you, we want you to be aware that these tools exist.

A search for Internet Privacy Software will provide some choices for you.

For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. We will always notify you when we make a change to your account.

We receive and store information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our store(s), and communicating with you.

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; make an order or an Auction bid; provide information in Your Account (and you might have more than one if you have used more than one e-mail address when shopping with us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and e-mails to us; and financial information, including Social Insurance/Social Security and Drivers License numbers.

To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Manitoulin Coffee Company if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers but we do not provide our list to any other companies outside of the those described in our Privacy Notice. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.

Manitoulin Coffee Company may from time to time need to communicate with all who have provided us personal information. If we feel this communication is appropriate we will always include a gift coupon to compensate for your inconvenience.

You will always receive confirmation messages from us when placing an order or when your order is shipped.

Other than as set out in our Privacy Notice, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Sometimes we send offers to selected groups of Manitoulin Coffee Company customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your account newsletter preference as that is how we will send out our promotions.

As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that another company purchases Manitoulin Coffee Company, or its assets are acquired, customer information will of course be one of the transferred assets.

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Manitoulin Coffee Company, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We work closely with our affiliated businesses. In some cases, these businesses operate stores at Java Roasters or sell offerings to you at Manitoulin Coffee Company. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

All personal information entered at Manitoulin Coffee Company is protected by 128-bit SSL security provided to us by RapidSSL. On all pages where personal information is entered you will see the "Secured By RapidSSL" icon in the right column.

Manitoulin Coffee Company takes your credit card informations security very seriously and that is why we choose Optimal Payments as our Credit Card processor.

The combination of RapidSSL 128-bit SSL security and Optimal Payments bullet proof data security you can be assured that your information is safe and secure. Manitoulin Coffee Company does not at any time store your Credit Card information on our server and Optimal Payments does not allow us access to your full Credit Card number.

Manitoulin Coffee Company gives you access to information about you, your account, and orders for the limited purpose of viewing and, in certain cases, updating that information.

As discussed previously, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Manitoulin Coffee Company features as Creating An Account, and Permanent Shopping Carts. You can add or update certain information on pages such as those listed in the "My Account" pages. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter menu.

Manitoulin Coffee Company does not sell products for purchase by children. If you are under 18, you may use Manitoulin Coffee Company only with involvement of a parent or guardian. If your child has provided us with personal information please Contact Us and we will remove it from our system.

If you choose to visit Manitoulin Coffee Company, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions Of Use, including limitations on damages, arbitration of disputes, and application of the law of the province of Ontario. If you have any concern about privacy at Manitoulin Coffee Company, please send us a thorough description and we will try to resolve it. Our business changes constantly. This Privacy Notice and the Conditions Of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.

If you have any questions or concerns please feel free to contact our Management Team and will be glad to review any of our site policies with you.